We reduce times and improve the customer experience.
Repairs, maintenance and claims
Quick.
Precise.
Efficient.
- We coordinate the entire process from claim to delivery.
- We automatically activate the right garage.
- We optimise the cost of spare parts.
- We validate every process and supervise every bill.
- We promote circular economy in claims and repairs.
- We assist the driver at all times.
Technologies for repairs, maintenance and claims
Pegasus is Mobius’ operational platform for managing vehicles, cases, maintenance, repairs, claims, appraisals, audits, and assets. It centralizes information for each process, improves traceability, and provides greater operational control to optimize time and costs.
CCM centralizes communications with customers, drivers, repair garages, and operational teams. It incorporates artificial intelligence to improve the quality of interactions, organize contacts by channel, and ensure clearer, more customer-friendly, traceable, and efficient communication.
Smart spare parts purchasing. It applies artificial intelligence to the search, selection, and procurement of spare parts. It compares options based on price, availability, quality, and lead time, helping to accelerate processes and optimize costs.
Manages direct support for drivers of mobility operators’ vehicles. It validates the services included in each contract, authorizes maintenance or repair requests, and activates the corresponding operational work order.
Analyzes the performance of the repair garage network through data and performance indicators. It helps optimize repair allocation, improve service quality, and support decision-making based on objective criteria.
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